About RateCompass
RateCompass is a product review service developed in Finland, which will be launched in the market in early 2024.
RateCompass has been developed at the request of online retailers to meet the needs of online merchants for increasing sales and customer retention. At the core of RateCompass is easy implementation, smooth continuous use, and an effective impact on increasing sales and improving customer satisfaction. These principles guide both the development of RateCompass features and the design of the user interface.
RateCompass has been developed by the product development and innovation unit of Vilkas Group, a European company specializing in the online retail sector, known as Vilkas Kiihdyttämö.
Frequently asked questions
RateCompass is a product review service, that you can integrate to your webstore.
The RateCompass service collects reviews only from customers who have placed an order. This ensures that the reviews come exclusively from individuals who have used the product, meeting the requirements of the Omnibus Directive.
You can select the type of review from the compass settings. Star ratings use a scale from one to five, and the average rating is displayed both as stars and as a number. In thumb ratings, the review can either be a thumbs up or a thumbs down. You can choose your preferred display method from the Compass settings.
No, reviewing the entire webshop is not possible with RateCompass. Designed to increase conversions, RateCompass focuses on product reviews only.